1. ) If you need to Return your Waist trainer, You will need to purchase our MSW Love It Guarantee for All Exchanges!
After you place and pay for your exchange order fee- An exchange will be placed in the system and Return Mail labels & Instructions via email will be sent. Please follow the return instructions. Make sure to include or email us your return tracking number to expedite the exchange process. Or you may also Request we keep the item(s) and issue you a Store Credit instead. If Store credit is given, you will receive the cost of your product(s) minus original shipping charge nor your return shipping charge.
(Recommended Choice-We pay Return Shipping and Provide labels via the Postal Service (USPS) ONLY)
2. ) Start your Self process in our Returns Center below.
(You Pay Return Shipping with this Choice)
Using our 'Return' integration you can file for a return in under a minute.
After filling in some basic order information using our website, select the items you want to return and follow the screen instructions. Our system will process the return information and send you an email with shipping guidelines once you have Paid for your Return Exchange Fee on our website .
IMPORTANT - Please Mail Items() back, Note that FedEx and UPS Will Not deliver to P.O. Boxes and Packages will be returned back to you. It is your responsibility to pay shipping cost to return it to us.
We Recommend using USPS Flat Rate Priority Mail shipping for returns as your best and least expensive option, you will be provide a tracking number so you as well and will know when we have received it.
TO RETURN OR EXCHANGE YOUR ITEM(S)